Use cases
What teams ship on Helix.
Helix use cases — sales follow-ups, voice triage, recruiter coordination, and after-hours lead qualification — each backed by a real inbox and a human-approval queue.
AI sales follow-ups
AI sales follow-ups, in your voice, with human approval on every send. Helix gives the agent a real mailbox — yours or a fresh address — and queues every reply for one-tap approval.
Voice inbox triage
Voice-first triage for the morning inbox. Speak the rules, the agent drafts the replies, you approve every send. The mobile loop a busy founder actually finishes before standup.
Recruiter coordinator
A recruiter coordinator agent that owns scheduling, follow-ups, and reject letters — backed by a real mailbox and calendar, with human approval on every send.
Lead qualifier (after hours)
Qualify inbound leads while you sleep. The agent answers basic questions, flags hot ones, and queues every reply for your morning approval — no surprise sends.
Cold email outreach with approval
Cold outreach without the deliverability hangover. Drafts come from your real address (or a dedicated agent inbox) and queue for one-tap human approval before they ship.
Customer success follow-ups
Customer success follow-ups, in your CSM’s voice, with human approval on every send. The agent owns the cadence; the human owns the moment of truth.
Support follow-ups
Support follow-ups that close the loop without burning the agent’s time. The bot drafts; the human approves; the customer feels heard.
Microsoft 365 and Outlook agent
Microsoft 365 is a first-class peer to Gmail in Helix. The same agent identity, the same approval policy, the same audit log — driven from Claude, ChatGPT, Cursor, n8n, or a direct REST caller against your work mailbox.
Audit trail for AI agents
Every AI agent action through Helix lands in an exportable per-identity audit log: which agent, which approver, which recipient, which provider, which timestamp. Built for the "what did the agent do as me last week" question regulated buyers ask.
Browse templates
Each use case maps to a Helix template. Start with founder inbox or skip to /connect.